I am trying to move Zoom interview recordings (around 320MB) from Zoom to Frame.io.
All the connections tested work, however the file uploaded is the wrong format and size. I can’t tell where my issue is. My video is not password protected - if you get the link, you can download without any permissions needed. The video file is just one file (not multiple video files from the same meeting because someone stopped the recording).
Where am I going wrong? it’s a pretty straight-forward zap.
This is something I ran into a long time ago back when we still used Zoom at Frame.io and I wish I remembered what the fix was for you. I don’t have access to a Zoom account I can use for testing unfortunately.
if you get the link, you can download without any permissions needed
To clarify, do you mean the link you get starts downloading immediately?
One thing that actually stands out to me now that I’m looking closer is that you’re putting the “Video Files Download URL”, and I think that points to more than one file which might be the the issue.
