Is it possible for non-frame io users (users who don’t have a frame account) to upload large files (>=20GB) directly to my frame projects or account? I know that non-frame users can download files via shareable links (although they can’t comment), but my question is can they upload large files as well?
The upload functionality I’m talking about is possible with other cloud storage services like Dropbox and pCloud. See image below:
I’m a freelance video editor for some… shall we say, technically challenged people, so I need users to be able to upload files to my account without them having to create an account themselves. Is this possible?
Wow, thanks so much for the info! I’ve never heard of MASV before, but it looks promising. I’m definitely going to look into it this weekend
Checking MASV’s pricing, I do have a follow up question about Frame’s pricing… I’m still confused by the “per user” part, so let me give you a couple of scenarios:
Overall, let’s say that I’m on the “Teams” plan, I have 10 clients, and that I create a new project within Frame for each client.
Scenario 1: I invite each client to their project, they upload their footage to my account (possibly with MASV), then I upload their deliverables to their Frame projects. Each project is fairly lengthy, so all 10 clients are added to their projects for a whole month from May 1st to May 31st. In this scenario, I’d be charged $275 for the month of May (for my user + 10 clients.) Is that correct?
Scenario 2: all 10 client’s don’t have Frame accounts, and their raw footage is on Google Drive. But, I still use their Frame projects to upload their deliverables and share them using Review Links. The clients leave notes on the Review Links and then eventually download the final versions. In this scenario, I’d be charged $25 (for my user only) because none of the clients created Frame accounts or uploaded footage to the Frame projects (even though they did leave comments and downloaded the deliverables without accounts using Review Links.) Is that correct?
By default, Frame.io requires users to have an account to upload content and interact with projects. This means that individuals without a Frame io account wouldn’t be able to upload content directly through the APIs. API endpoints typically require authentication, which would necessitate valid credentials associated with a Frame io account.
We’re happy to announce that there is a new and affordable solution. Check out silosync.io
You can create private upload links to any folder on your frame.io account which allows users to upload directly to your account. No file size limitations, no client logins, and it includes email notifications.
Hey there, short question: as an uploader I can enter a message into the upload mask. So far so good. But where exactly can this message be seen in frame.io? It’d be useful to see the message directly when opening the newly uploaded file, right? Thanks a lot
Hey @APMteam - if this is referring to the SILOSYNC upload UI, the message field on the upload page isn’t posted into Frame.io as a comment. Instead, the message is included in the email notification sent once the upload finishes. The message applies to the entire upload batch, so it can describe one file or multiple files being delivered in that transfer.
Hey thanks for the quick answer! Could you specify in which email notification this message should be included? The update notification from frame.io or an email sent by silosync? By now I could not find the message in the frame.io emails and I haven’t received any update mail from silosync. Maybe I missed out on any crucial mailing settings in silosync?
The message is included in the email notification sent by SILOSYNC, not in the update emails sent by Frame.io.
If the upload link has “Require Client Email” enabled, the uploader enters their email address and SILOSYNC sends an email notification once the upload finishes. That notification includes the message entered on the upload page.
Hey there, thanks a lot for the helpful answer. I did not activate the “require client email” button, so this was the problem. As a suggestion: wouldn’t it be helpful to not only have a field for the clients email but also for the recipients email, so that he gets a message as soon as a client uploads e.g. social media assets for approval? anyways, thanks for helping!
