I’m an admin on our organisation’s Frame.io account (V4) and I’m setting up Server-to-Server API access so an internal tool can read approved assets and their share links.
When I go to the Adobe Developer Console to add the Frame.io V4 API to a project, Frame.io doesn’t appear in the available API list — it looks like our org doesn’t have the V4 API entitlement enabled. There’s no developer/personal token option inside the Frame.io app, and the developer portal only shows the legacy V2 API (being removed Dec 2026).
Can you tell me:
Does our current plan include Frame.io V4 API access? If not, what’s required to enable it?
How do we get the V4 API entitlement enabled so it appears in the Developer Console for creating S2S credentials?
Thanks for letting us know about this. First thing to note, it sounds like you may be looking at our legacy developer site. Our current documentation is available here: https://next.developer.frame.io/
V4 API access is not tied to a specific plan, but Server-to-Server authentication is only available for Enterprise accounts. If your organization isn’t on an Enterprise plan, that option won’t be available in the Adobe Developer Console.
If you’re not sure which plan your organization is on, feel free to send me a direct message with the email address associated with your Frame.io account, and I’d be happy to look into that for you.
To retrieve your account ID, you can call the List Accounts endpoint once you’ve authenticated. The docs for that can be found here: List accounts | Frame.io API Documentation
That API Reference from the docs also has a console you can use to make live API calls, which may help as you’re getting started: List accounts | Frame.io API Documentation
To use it, hit the ‘Login’ button, enter the credentials for the account you’ve been testing with, then hit the ‘Send request’ button.