Enable V4 API access for my account - legacy token 403s on /accounts

Help
1

I’m automating downloads of finished videos from my own workspace via the Frame.io V4 API and I’m blocked at the account level.

Setup: legacy developer token (developer.frame.io) sent with x-frameio-legacy-token-auth: true against api.frame.io/v4.

What I see:

  • GET /v4/me → 200 (works)
  • GET /v4/accounts → 403 {"errors":[{"detail":"Forbidden"}]} — even after recreating the token with all scopes
  • GET /v2/accounts → []

My account uses Adobe identity. Server-to-Server in the Adobe Developer Console is greyed out (“License required”). Can you enable V4 API resource access (read + download of my own assets) for this account, or tell me what’s required

2

Hi @sami!

Sorry to hear you are running into some trouble with this. A quick check to help narrow things down a bit:

At your earliest convenience, can you please head over to this page of our docs, click ‘Login’ > click ‘Send Request’ and let me know if you’re still getting this error in response?
(Note: you’ll want to make sure you’re logging in with the same account you have been testing with)