V2 API returns empty teams and 404 on projects despite valid token — account owner

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1

Hi,

I’m posting to add to this existing thread which has gone unresolved: https://forum.frame.io/t/api-endpoints-return-empty-results-or-404/2400

We are experiencing the exact same issue. We have a valid developer token with all scopes enabled, generated by the account owner. The /v2/me endpoint returns a full profile successfully, but the following all fail:

  • GET /v2/teams → []

  • GET /v2/accounts/{account_id}/teams → []

  • GET /v2/teams/{team_id}/projects → 404

The account is from_adobe: false, the app shows all projects and files normally, and we have verified we are using the correct documented V2 endpoints.

We are trying to pull a complete manifest of all files as part of a data transfer and verification project. Has anyone found a workaround, or can a Frame.io engineer look into why this account’s teams endpoint returns empty results?

Thank you

2

Hi @JacobMarq224!

I just sent you a direct message to get some account-specific details so I can look into this for you on my end.