I’m an admin on my company workspace. I can see my team and projects when logged into app.frame.io, but when I make API calls to /v2/teams and /v2/accounts using a token I generated at developer.frame.io, both return empty arrays. The token itself works fine — /me returns my user info correctly.
A little out of my depth - please help!
Hi @ethan.cannon!
It sounds like you’re using the Legacy API, which may be related if your team has migrated to V4.
Can you head over to the docs page linked below, click ‘Login’, then ‘Send request’ and let me know if that still returns an empty array?:
Hey Rosie!
Yes, I don’t think we have migrated - this is what i get when I hit send request:
{
“errors”: [
{
“title”: “Unauthorized”,
“detail”: "Your Frame user is not linked to an Adobe ID. Please refer to Connecting to Adobe authentication | Frame.io V4 Knowledge Center. "
}
]
}
Thanks for sending that over! It looks like you need to connect your Frame.io account to your Adobe account.
You can find instructions on how to do so here: Connecting to Adobe authentication | Frame.io V4 Knowledge Center
Let me know if you continue to run into issues after doing so.