I am building a video editing portal and planning to integrate it deeply with Frame.io APIs. I would like to explain my use case and the issue I am facing, and request guidance on how I can achieve this using your APIs.
Use Case / Flow
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Our platform allows customers to create video editing requests.
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Once an editor completes the video, they upload the final video to via our portal.
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Frame returns a JSON response, from which we store the assetId and associate it with the editing request in our database.
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Customers and editors can add comments from our portal:
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We plan to use the Comments API to add comments to a specific asset.
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We also plan to use webhooks so that if a customer adds a comment directly on farme, it is synced and stored in our database.
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Overall, we want to design this complete workflow using Frame APIs for assets, comments, and webhooks.
Issue Faced
I created a developer account
Then generated an access token from:
https://developer.frame.io/app/tokens
While following the documentation to create a team using the API, I receive the following error response:
{ "code": 402, "message": "Usage Limit Exceeded", "errors": [ { "code": 402, "status": 402, "title": "Usage Limit Exceeded", "detail": "You are past your usage limits for that resource" } ] }
Questions / Clarification Needed
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Is team creation via API restricted or limited for non-enterprise or developer accounts?
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What is the recommended way to design the above workflow (assets, comments, webhooks) using Frame APIs?
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Do we need a specific plan or permission to create teams, projects, and manage comments programmatically?
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Is there an alternative approach you recommend for SaaS platforms integrating Frame?
I would really appreciate your guidance on how to properly implement this integration using your APIs and what account or plan requirements are needed.
