Hi,
I’m trying to create a webhook but the page does not seem to be submitting properly. I didn’t have an issue creating a token. Am I missing something I need in terms of credentials? Thanks.
Hey there! Can you clarify where you’re running into this problem?
I’m assuming this is on https://developer.frame.io/app/webhooks? I can see your error and you’re trying to create the webhook without setting a Team for it to correspond to. We should be catching that error better though, so I’ll take a note to improve that.
Yes, that is correct. However I wasn’t sure what to enter as the team. I didn’t see anything on my organizations main page and there were no drop down options. Entering something arbitrary didn’t work either.
Copy that, having looked at your account it seems that you are on one of our pro plans and so don’t have access the Team functionality which webhooks are tied to. With that said, it should automatically populate with your default team (you still have a “team” you belong to, it’s just hidden) and use that.
I’ve reached out to the developer on my team who built the page in our developer site to take a look. So we should have an update for you tomorrow!
Thank you for the reply. We changed my access level to admin and that seems to have fixed the issue. Now when I create a webhook I am given a default team in the drop down and everything works fine.
Oh excellent, glad that worked! In general, the required priveleges for configuring Webhooks are Team Manager access and up, but I guess that since you don’t have a “Team”, the alternative is just admin.
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We’re a bit late, but seem to have the same issue. We don’t have any teams and can therefore not set up a webhook as a team has to be selected, but the dropdown just says “No options” @jhodges
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When you say you don’t have any teams, does that mean you just see “Shared Projects” in Frame.io when you’re signed into the web app?
When I sign in to next.frame.io, I can see all projects. When i go to settings, i have users but not teams
If you’re on a V4 account teams have become Workspaces, but more importantly there is no support for any API access or developer platform features on accounts that have been upgraded to V4.
You will need to get your account downgraded to V3 via our support chat if you need to access any developer platform features.
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