Short summary: It seems the new Frame.io API does not provide a way to retrieve assets associated with a shared link.
We’ve run into a blocker while integrating with the new Frame.io API. From what we can see:
We can fetch shared links via the API
We can fetch assets independently
We can fetch comments for specific assets
However, there is no way to determine which assets belong to a given shared link.
Because of this, we’re unable to retrieve comments for assets that were accessed via shared links, since we can’t resolve the asset list behind a link.
Frame.io support confirmed that (as of Jan 2026) this functionality is not available, but suggested checking here in case there’s:
A workaround we might be missing
An undocumented endpoint or approach
Any updates or roadmap plans for this
Has anyone solved this or found a reliable workaround?
hi @jannikr our whole team is at NAB this week, will get back to you next week once we have time to connect internally about this. AFAIK it is intended to be ready before June 1st, but will have to confirm when.