GET/POST Data through make.com

Automations Make (Integromat)
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I currently want to send data from Clickup via make_com and frame_io and vice versa, retrieve the data on frame_io via make_com

The problem is that we can see the basics of the account via /me (Account ID, Team ID).

But as soon as we switch to /teams or /accounts and enter the appropriate information, make.com no longer receives any data. A 404 ERROR appears.

Because we want to retrieve the current folders and data on frame.io to decide whether we need to create a new one or not.

We have tried with OAuth and Token, both the same error.

Like you can see here also, the TEAM ID is empty (yes, we checked everything to fix that)

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Our Plan is PRO, does that infect that?

Does anyone have an idea what the problem could be?

This is what we have done so far:

  1. Creating a project and Updating a project: Successfully tested and working as expected.
  2. Creating assets (either files or folders) via API: Unfortunately, this didn’t work during the test.
  3. Fetching project or asset details: The API call to fetch project or asset data didn’t return the expected results.

Errors encountered:
[404] Resource not found.
[500] There was a problem with your request.

1 Like
2

My guess is that you’re on Frame.io V4 and API access through our legacy API and the current Make.com integration is not supported.

We are working on some improvements to the error messages you’d receive in this situation to make this clearer though!

The simplest thing we can do is downgrade your account to the legacy product which will unblock you on Make.com. There are a couple things to be aware of though:

  1. In order to support the downgrade, the account in question needs to have started on the legacy product version (there are exceptions but it gets very complicated fast)
  2. You have to be okay with the downgrade and the change in functionality
  3. Existing Share links that you’ve sent out will no longer work

With all that in mind, please let us know how you’d like to proceed.

3

Thanks @jhodges.

I talked to your support, and this what I’ve got as an answer here:

*Amisha *
Hi there, thanks for writing in. Happy to help

As of October 14th, we no longer allow new signups to the legacy version of [Frame_io] and we no longer facilitate downgrades from V4 to legacy [Frame_io].

Version 4, the newest [Frame_io] release, is the future of our product and we want to assure you that we are regularly releasing updates and enhancements to the re-designed [Frame_io] experience. We’re glad to help guide you through the new product and will be here for any questions.

This means that we cannot perform a downgrade. What other options are available to us here?