I’m working on an app that has users on both v4 and v3 of Frame.io. I just started working on our Frame.io integration and my testing accounts were automatically created in as v4 accounts. Is there a way to create a new v3 account or downgrade an existing one so I can test my app’s v3 integrations? Until my users all switch to v4 I need to support the legacy API but can’t test it at the moment.
@sam_vu new accounts are only V4 as of October 2024. If you have a question about downgrading your account, please reach out to support.