401s are one of the most common things that slow people down when they’re getting set up with the API, and most come down to the same few causes. The fixes are pretty standard once you know which one you’re looking at, so I put the usual checks in one place.
This troubleshooter steps you through them one at a time and points you to the fix for each. You answer questions based on what you’re seeing, and it narrows down the most likely cause.
A couple things to note:
- This only covers 401 errors.
- This is new, and will probably change as time goes on. If a path sends you the wrong way, feel free to let me know in a comment so I can adjust accordingly.
Also worth mentioning, if you’re building in Python or TypeScript, our SDKs can save you some of this trouble up front. Both have auth modules, so token handling and refresh aren’t something you wire up yourself.
Hope this helps!