# \#webhooks **URL:** https://forum.frame.io/tag/webhooks/14.md [Latest](https://forum.frame.io/latest.md) · [Categories](https://forum.frame.io/categories.md) · [Tags](https://forum.frame.io/tags.md) --- ## [Webhooks and Custom Actions show Active but deliver nothing](https://forum.frame.io/t/webhooks-and-custom-actions-show-active-but-deliver-nothing/3688)
**Author:** [@max.orenstein](https://forum.frame.io/u/max.orenstein)\ **Replies:** 2\ **Last updated:** [September 21, 2026, 9:34am UTC](https://forum.frame.io/t/webhooks-and-custom-actions-show-active-but-deliver-nothing/3688 "2026-09-21T09:34:08Z")
Overnight, all event delivery on my account stopped. It worked fine at 11pm yesterday; by this morning nothing fires. Both webhooks and custom actions are affected. Here’s what I’ve confirmed: My webhook (metadata.valu… --- ## [\[422\] API error updating a comment on the last frame of a video asset](https://forum.frame.io/t/422-api-error-updating-a-comment-on-the-last-frame-of-a-video-asset/3627)
**Author:** [@TimecodeStudio](https://forum.frame.io/u/TimecodeStudio)\ **Replies:** 1\ **Last updated:** [September 8, 2026, 2:06pm UTC](https://forum.frame.io/t/422-api-error-updating-a-comment-on-the-last-frame-of-a-video-asset/3627 "2026-09-08T14:06:23Z")
Hey there, I’ve been creating automations with Make and Notion so that I can mark a comment complete from Notion and it updates in Frame.io as completed (I have set an automation that creates a task when a comment is ma… --- ## [V4 API — 403 Forbidden on /accounts despite valid legacy developer token](https://forum.frame.io/t/v4-api-403-forbidden-on-accounts-despite-valid-legacy-developer-token/3591)
**Author:** [@anomallymedia](https://forum.frame.io/u/anomallymedia)\ **Replies:** 4\ **Last updated:** [September 4, 2026, 9:10pm UTC](https://forum.frame.io/t/v4-api-403-forbidden-on-accounts-despite-valid-legacy-developer-token/3591 "2026-09-04T21:10:41Z")
I’m building an integration using a legacy developer token from developer.frame.io, with the documented x-frameio-legacy-token-auth: true header included on every request. GET /v4/me → works correctly (200, returns my … --- ## [Generating a transcript incorrectly triggers the files.ready webhook](https://forum.frame.io/t/generating-a-transcript-incorrectly-triggers-the-files-ready-webhook/3444)
**Author:** [@thekhorshed](https://forum.frame.io/u/thekhorshed)\ **Replies:** 3\ **Last updated:** [July 29, 2026, 4:53pm UTC](https://forum.frame.io/t/generating-a-transcript-incorrectly-triggers-the-files-ready-webhook/3444 "2026-07-29T16:53:26Z")
Transcript generation incorrectly triggers the files.ready webhook We’ve found what appears to be a bug with the files.ready webhook. Our integration uses this webhook to trigger Slack notifications and internal review… --- ## [Frame.io sending duplicate folder.updated webhooks causing duplicate processing](https://forum.frame.io/t/frame-io-sending-duplicate-folder-updated-webhooks-causing-duplicate-processing/2998)
**Author:** [@ebrown](https://forum.frame.io/u/ebrown)\ **Replies:** 6\ **Last updated:** [March 25, 2026, 1:42pm UTC](https://forum.frame.io/t/frame-io-sending-duplicate-folder-updated-webhooks-causing-duplicate-processing/2998 "2026-03-25T13:42:56Z")
Frame is sending duplicate webhook events for the same folder creation, causing my automation to run twice and create duplicate records. Problem: Create a new folder in Frame Frame sends 2 identical folder.updated… --- ## [API: Workspace returns null](https://forum.frame.io/t/api-workspace-returns-null/2681)
**Author:** [@Bahisabahis](https://forum.frame.io/u/Bahisabahis)\ **Replies:** 13\ **Last updated:** [March 17, 2026, 7:51pm UTC](https://forum.frame.io/t/api-workspace-returns-null/2681 "2026-03-17T19:51:16Z")
Hi! Support team has tapped out and directed me here. Hopefully you can help me out. Trying to get a webhook going. I got a v4 acc, adobe connected. I got the Auth key, exchange it for access token, get account ID fro… --- ## [Forced migration to FrameIO v4 will break my entire company's pipeline!](https://forum.frame.io/t/forced-migration-to-frameio-v4-will-break-my-entire-companys-pipeline/3190)
**Author:** [@jnorthest](https://forum.frame.io/u/jnorthest)\ **Replies:** 6\ **Last updated:** [March 13, 2026, 1:36pm UTC](https://forum.frame.io/t/forced-migration-to-frameio-v4-will-break-my-entire-companys-pipeline/3190 "2026-03-13T13:36:14Z")
Yesterday we were extremely concerned to see a banner appear stating that our company’s Frameio account will be forcibly migrated to the V4 platform on March 24. We rely heavily on the Frameio API and webhooks to automa… --- ## [Frame.io review links API](https://forum.frame.io/t/frame-io-review-links-api/3036)
**Author:** [@naveedsheikh12](https://forum.frame.io/u/naveedsheikh12)\ **Replies:** 6\ **Last updated:** [February 9, 2026, 3:51pm UTC](https://forum.frame.io/t/frame-io-review-links-api/3036 "2026-02-09T15:51:59Z")
We’ve set up an automation to send Frame review links to our Airtable portal, but recently those review links haven’t been generating or syncing to the portal. We are using Make for the automation and connected it with t… --- ## [Usage Limit Exceeded (402) When Creating Team via Frame.io API – Guidance Needed](https://forum.frame.io/t/usage-limit-exceeded-402-when-creating-team-via-frame-io-api-guidance-needed/3159)
**Author:** [@ayeshaashfaq](https://forum.frame.io/u/ayeshaashfaq)\ **Replies:** 3\ **Last updated:** [February 3, 2026, 6:36pm UTC](https://forum.frame.io/t/usage-limit-exceeded-402-when-creating-team-via-frame-io-api-guidance-needed/3159 "2026-02-03T18:36:03Z")
I am building a video editing portal and planning to integrate it deeply with Frame.io APIs. I would like to explain my use case and the issue I am facing, and request guidance on how I can achieve this using your APIs. … --- ## [Webhook event for comment completion status?](https://forum.frame.io/t/webhook-event-for-comment-completion-status/3121)
**Author:** [@criuz](https://forum.frame.io/u/criuz)\ **Replies:** 1\ **Last updated:** [January 14, 2026, 7:56pm UTC](https://forum.frame.io/t/webhook-event-for-comment-completion-status/3121 "2026-01-14T19:56:54Z")
I’m building an integration that syncs Frame.io review workflows with our internal project management system. We’re successfully receiving webhook events for comment.created and comment.updated, but I’ve noticed that mar… --- ## [File Ready Webhook randomly triggering 2 or 3 times (duplicates) - causing issues with a paid vendor](https://forum.frame.io/t/file-ready-webhook-randomly-triggering-2-or-3-times-duplicates-causing-issues-with-a-paid-vendor/3042)
**Author:** [@spencerframe](https://forum.frame.io/u/spencerframe)\ **Replies:** 2\ **Last updated:** [January 12, 2026, 4:20pm UTC](https://forum.frame.io/t/file-ready-webhook-randomly-triggering-2-or-3-times-duplicates-causing-issues-with-a-paid-vendor/3042 "2026-01-12T16:20:06Z")
We have a Make scenario where the trigger is a Frame v4 Watch Events webhook specifically for the “File Ready” event. If the file is within a specific folder, it gets sent to a captioning vendor as a live order and insta… --- ## [Metadata in get File seems to not offer corrrect version](https://forum.frame.io/t/metadata-in-get-file-seems-to-not-offer-corrrect-version/3026)
**Author:** [@jesse](https://forum.frame.io/u/jesse)\ **Replies:** 2\ **Last updated:** [December 12, 2025, 7:31pm UTC](https://forum.frame.io/t/metadata-in-get-file-seems-to-not-offer-corrrect-version/3026 "2025-12-12T19:31:29Z")
Hi @CharlieAnderson Wanted to flag this - in Zapier, the old API for getting the “best” file link offered h264\_1080 but the new API seems to be providing h264\_180 (see below), which is a suuuuper low res version of the … --- ## [Frame.io API v2 Returns 404 for All Asset Requests Despite Valid Webhook IDs, Developer Token, and Ownership (V4 UI)](https://forum.frame.io/t/frame-io-api-v2-returns-404-for-all-asset-requests-despite-valid-webhook-ids-developer-token-and-ownership-v4-ui/2976)
**Author:** [@Umair](https://forum.frame.io/u/Umair)\ **Replies:** 1\ **Last updated:** [November 18, 2025, 11:26pm UTC](https://forum.frame.io/t/frame-io-api-v2-returns-404-for-all-asset-requests-despite-valid-webhook-ids-developer-token-and-ownership-v4-ui/2976 "2025-11-18T23:26:27Z")
Hi everyone, I’m running into a persistent issue with the Frame.io API and hoping to get some clarity. I’ll attach screenshots as well. Summary of the Issue Whenever I try to fetch an asset using the Frame.io API at: G… --- ## [Send webhook when file is uploaded for Customer review](https://forum.frame.io/t/send-webhook-when-file-is-uploaded-for-customer-review/2966)
**Author:** [@lond](https://forum.frame.io/u/lond)\ **Replies:** 2\ **Last updated:** [November 14, 2025, 6:34am UTC](https://forum.frame.io/t/send-webhook-when-file-is-uploaded-for-customer-review/2966 "2025-11-14T06:34:01Z")
I want to send a webook to make when file is uploaded for Customer review and then trigger another or same webhook when V2 of this file is uploaded after updating Customer request --- ## [Getting 401 on webhook endpoints despite valid OAuth token](https://forum.frame.io/t/getting-401-on-webhook-endpoints-despite-valid-oauth-token/2959)
**Author:** [@thincdesign](https://forum.frame.io/u/thincdesign)\ **Replies:** 8\ **Last updated:** [November 14, 2025, 3:18am UTC](https://forum.frame.io/t/getting-401-on-webhook-endpoints-despite-valid-oauth-token/2959 "2025-11-14T03:18:41Z")
I can’t create or list webhooks via the V4 API - getting 401 Unauthorized on both GET and POST to \`/v4/accounts/{id}/workspaces/{id}/webhooks\`. My OAuth token works fine for other endpoints like \`/v4/me\` (returns 200), … --- ## [Cant create webhook on frame developer](https://forum.frame.io/t/cant-create-webhook-on-frame-developer/2909)
**Author:** [@buzzmybrand](https://forum.frame.io/u/buzzmybrand)\ **Replies:** 1\ **Last updated:** [October 22, 2025, 2:14pm UTC](https://forum.frame.io/t/cant-create-webhook-on-frame-developer/2909 "2025-10-22T14:14:29Z")
I cant create webhook, the site tells me that I don’t have a team, it’s nonsense. I created custom actions, specified a team there and a couple of data in the Event, but it doesn’t work automatically either. it is trigg… --- ## [How to create a project-specific webhook, not account-wide](https://forum.frame.io/t/how-to-create-a-project-specific-webhook-not-account-wide/2876)
**Author:** [@kyle.chefnick](https://forum.frame.io/u/kyle.chefnick)\ **Replies:** 4\ **Last updated:** [October 10, 2025, 2:10pm UTC](https://forum.frame.io/t/how-to-create-a-project-specific-webhook-not-account-wide/2876 "2025-10-10T14:10:04Z")
Hello Frame.io community, I’m currently experimenting with the new v4 API - using Postman for testing and n8n for building a full automation workflow. My goal is to create a webhook that monitors new comments within a … --- ## [Webhook creation – Team dropdown shows only “No option”](https://forum.frame.io/t/webhook-creation-team-dropdown-shows-only-no-option/2836)
**Author:** [@loonditto](https://forum.frame.io/u/loonditto)\ **Replies:** 1\ **Last updated:** [September 22, 2025, 3:35pm UTC](https://forum.frame.io/t/webhook-creation-team-dropdown-shows-only-no-option/2836 "2025-09-22T15:35:24Z")
Hi, I’m working on a project where I want to use Frame.io webhooks to automatically react when new assets are uploaded. Here’s the setup: I shoot with a Fuji X-S20 using Camera-to-Cloud, so every new photo goes dire… --- ## [Any word on when Custom Actions will be available for use? / Webhook question](https://forum.frame.io/t/any-word-on-when-custom-actions-will-be-available-for-use-webhook-question/2695)
**Author:** [@gutschjd](https://forum.frame.io/u/gutschjd)\ **Replies:** 4\ **Last updated:** [September 9, 2025, 10:34pm UTC](https://forum.frame.io/t/any-word-on-when-custom-actions-will-be-available-for-use-webhook-question/2695 "2025-09-09T22:34:06Z")
Hey all, Anyone know when the new custom actions will be available to non-enterprise customers? I’m rapidly working to get some stuff setup ahead of our busy season and would love to get custom actions back in the mix a… --- ## [Adobe Account and API issues](https://forum.frame.io/t/adobe-account-and-api-issues/2368)
**Author:** [@filippocecconi](https://forum.frame.io/u/filippocecconi)\ **Replies:** 5\ **Last updated:** [August 27, 2025, 3:41pm UTC](https://forum.frame.io/t/adobe-account-and-api-issues/2368 "2025-08-27T15:41:50Z")
Hi, I’m using Frame with the account included in my Adobe subscription. I wanted to create an automation with Make, and the trigger should be the change in label status for the uploaded videos in my workspace. The issu… --- ## [No options under "TEAM" when creating webhooks](https://forum.frame.io/t/no-options-under-team-when-creating-webhooks/2649)
**Author:** [@Jfreelance](https://forum.frame.io/u/Jfreelance)\ **Replies:** 3\ **Last updated:** [July 16, 2025, 2:35pm UTC](https://forum.frame.io/t/no-options-under-team-when-creating-webhooks/2649 "2025-07-16T14:35:35Z")
I am working with a client to create some webhooks but under the TEAM drop down there is only “No options”. The client is on the “Team” plan and I am given the highest level access to the account. Please advise Thanks … --- ## [Can't create Webhook](https://forum.frame.io/t/cant-create-webhook/52)
**Author:** [@pparadiso](https://forum.frame.io/u/pparadiso)\ **Replies:** 40\ **Last updated:** [July 7, 2025, 9:14pm UTC](https://forum.frame.io/t/cant-create-webhook/52 "2025-07-07T21:14:22Z")
Hi, I’m trying to create a webhook but the page does not seem to be submitting properly. I didn’t have an issue creating a token. Am I missing something I need in terms of credentials? Thanks. --- ## [Trouble Accessing Project Comments via API (Webhook & OAuth Both Failing)](https://forum.frame.io/t/trouble-accessing-project-comments-via-api-webhook-oauth-both-failing/2553)
**Author:** [@Fraggell](https://forum.frame.io/u/Fraggell)\ **Replies:** 4\ **Last updated:** [June 11, 2025, 1:05pm UTC](https://forum.frame.io/t/trouble-accessing-project-comments-via-api-webhook-oauth-both-failing/2553 "2025-06-11T13:05:18Z")
Hi everyone, I’m trying to build a workflow that automatically pulls comment data from Frame.io and logs it into Google Sheets, using either polling or webhooks. I’ve hit several roadblocks and could use some guidance. … --- ## [Issue with Make Automation and Team Status Updates Post-Update](https://forum.frame.io/t/issue-with-make-automation-and-team-status-updates-post-update/2482)
**Author:** [@Maik](https://forum.frame.io/u/Maik)\ **Replies:** 1\ **Last updated:** [May 29, 2025, 3:40pm UTC](https://forum.frame.io/t/issue-with-make-automation-and-team-status-updates-post-update/2482 "2025-05-29T15:40:42Z")
Hi Frame.io Community, We have been using a Make automation that worked perfectly when the status of a sharing link (reviews) was updated. This automation would send an info to our team whenever there was a status chang… --- ## [Sudden Timeout for Large-ish File Uploads in Make.com after Frame.io Outage](https://forum.frame.io/t/sudden-timeout-for-large-ish-file-uploads-in-make-com-after-frame-io-outage/2506)
**Author:** [@olexanderchorny](https://forum.frame.io/u/olexanderchorny)\ **Replies:** 1\ **Last updated:** [May 28, 2025, 1:47pm UTC](https://forum.frame.io/t/sudden-timeout-for-large-ish-file-uploads-in-make-com-after-frame-io-outage/2506 "2025-05-28T13:47:40Z")
UPD: today (24 May, Sat) the situation fixed itself. I’ve relaunched the automation in the test mode. My tests worked with files up to 570Mb. Seems like something was changed in the API again, which made it work as befor… --- ## [Review link with password from webhook](https://forum.frame.io/t/review-link-with-password-from-webhook/1064)
**Author:** [@NanMelch2](https://forum.frame.io/u/NanMelch2)\ **Replies:** 0\ **Last updated:** [August 14, 2024, 3:28pm UTC](https://forum.frame.io/t/review-link-with-password-from-webhook/1064 "2024-08-14T15:28:44Z")
Hello! I’m working on an automation in Airtable to grab a review link when it’s created using a webhook. I’m running into an issue when the link has a password–it throws a 401 error with the message “Password Required” … --- ## [How to specify a portnumber using a webhook](https://forum.frame.io/t/how-to-specify-a-portnumber-using-a-webhook/971)
**Author:** [@Ron](https://forum.frame.io/u/Ron)\ **Replies:** 3\ **Last updated:** [June 12, 2024, 7:44am UTC](https://forum.frame.io/t/how-to-specify-a-portnumber-using-a-webhook/971 "2024-06-12T07:44:51Z")
I’d like to specify a port number using webhooks. My server is behind a firewall so I don’t want to open it for http traffic from the rest of the world. I’ve tried https://my-url.com:5329/mywebhook but this doesn’t work… --- ## [Error 403 Make (integromat)](https://forum.frame.io/t/error-403-make-integromat/885)
**Author:** [@robert](https://forum.frame.io/u/robert)\ **Replies:** 1\ **Last updated:** [January 12, 2024, 3:32pm UTC](https://forum.frame.io/t/error-403-make-integromat/885 "2024-01-12T15:32:21Z")
I want to create an automation with Make where as soon as I upload a new file to Frame, a notification is sent to Slack. I am getting this error and I would like to know what sort of access I need to get to be able to s… --- ## [GD to Frame.io via Pabbly](https://forum.frame.io/t/gd-to-frame-io-via-pabbly/850)
**Author:** [@hidden021](https://forum.frame.io/u/hidden021)\ **Replies:** 0\ **Last updated:** [November 16, 2023, 4:17pm UTC](https://forum.frame.io/t/gd-to-frame-io-via-pabbly/850 "2023-11-16T16:17:18Z")
Hello, I’m trying to automate the videos in Google Drive to Frame via Pabbly Connect. The problem is only a corrupted file is getting uploaded to Frame and not the video itself. This is what Pabbly support told me: "… --- ## [Advanced Search End Point Query Creation](https://forum.frame.io/t/advanced-search-end-point-query-creation/832)
**Author:** [@bell](https://forum.frame.io/u/bell)\ **Replies:** 0\ **Last updated:** [October 19, 2023, 3:22pm UTC](https://forum.frame.io/t/advanced-search-end-point-query-creation/832 "2023-10-19T15:22:11Z")
Hello there, I was wondering if anyone could help with creating the proper End Point Query for the Advanced Search End Point to get all assets matching the following conditions: Project ID is either (ID1) or (ID2) Ass… [Next page](https://forum.frame.io/tag/webhooks/14.md?match_all_tags=true&page=1&tags%5B%5D=webhooks)