New Frame.io API does not provide a way to retrieve assets associated with a shared link

maria
Tue, 24 Mar 2026 18:38:03 +0000
Help

Hi everyone,

Short summary: It seems the new Frame.io API does not provide a way to retrieve assets associated with a shared link.

We’ve run into a blocker while integrating with the new Frame.io API. From what we can see:

We can fetch shared links via the API

We can fetch assets independently

We can fetch comments for specific assets

However, there is no way to determine which assets belong to a given shared link.

Because of this, we’re unable to retrieve comments for assets that were accessed via shared links, since we can’t resolve the asset list behind a link.

Frame.io support confirmed that (as of Jan 2026) this functionality is not available, but suggested checking here in case there’s:

1. A workaround we might be missing

2. An undocumented endpoint or approach

3. Any updates or roadmap plans for this

Has anyone solved this or found a reliable workaround?

Thanks in advance

2 posts - 2 participants