# V4 API — "Please contact the application developer to gain access to Project" on my own OAuth Web App credential

**URL:** <https://forum.frame.io/t/v4-api-please-contact-the-application-developer-to-gain-access-to-project-on-my-own-oauth-web-app-credential/3398>\
**Category:** Help\
**Tags:** api, v4\
**Created:** [July 6, 2026, 10:35pm UTC](https://forum.frame.io/t/v4-api-please-contact-the-application-developer-to-gain-access-to-project-on-my-own-oauth-web-app-credential/3398 "2026-07-06T22:35:11Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![IVcompany](https://avatars.discourse-cdn.com/v4/letter/i/a5b964/32.png) [@IVcompany](https://forum.frame.io/u/IVcompany)\
**Post date:** [July 6, 2026, 10:35pm UTC](https://forum.frame.io/t/v4-api-please-contact-the-application-developer-to-gain-access-to-project-on-my-own-oauth-web-app-credential/3398/1 "2026-07-06T22:35:11Z")

</div>

Hi [Frame.io](http://Frame.io) team,

I’m trying to get **read-only V4 API access** (list projects, download approved video assets) and I’m blocked at the Adobe IMS authorization step.

**Setup:**

- [Frame.io](http://Frame.io) account: already **connected to Adobe Authentication** (done via Account Settings → Profile → Authentication → Connect).
- Redirect URI: `https://localhost:8080/`

**The problem:**  
When I run the IMS authorize flow — instead of a consent screen I’m redirected to an error page saying:

> **“Please contact the application developer to gain access to Project XXXX.”**

**What I’ve already checked:**

- The credential config matches the downloaded JSON exactly (client\_id, secret, redirect URI).
- In Admin Console → App Integrations → **Admin Authorizations** the list is **empty** , and **“Add integrations”** does not list my own Developer Console app (it only shows marketplace apps).
- I’m a **System Administrator** on the org.

**My question:** How do I get my account/org provisioned so that User Authentication (OAuth Web App) works against the V4 API? Is there an entitlement or linking step that needs to be done on your side?

Thanks!

---

<div class="post-metadata">

**Author:** ![rosiec](https://yyz1.discourse-cdn.com/flex035/user_avatar/forum.frame.io/rosiec/32/518_2.png) [@rosiec](https://forum.frame.io/u/rosiec)\
**Post date:** [July 6, 2026, 10:59pm UTC](https://forum.frame.io/t/v4-api-please-contact-the-application-developer-to-gain-access-to-project-on-my-own-oauth-web-app-credential/3398/2 "2026-07-06T22:59:04Z")

</div>

Hi @IVcompany!

This usually happens when your app is still in development and you haven’t added the account you’re attempting to authenticate to as a beta user. If that’s what’s happening here, it’s a pretty quick fix:

- Log in to the **[Adobe Developer Console](https://developer.adobe.com/developer-console/)**
- Locate your project, and click on the project name to open project details
- Click the ‘Beta users’ link in the left sidebar
- Enter the email address on file for the account you’re attempting to authenticate to in the text field
- Click ‘Save list’

Hope this helps! Feel free to follow up here if you continue to run into any issues with this.

---

<div class="post-metadata">

**Author:** ![IVcompany](https://avatars.discourse-cdn.com/v4/letter/i/a5b964/32.png) [@IVcompany](https://forum.frame.io/u/IVcompany)\
**Post date:** [July 9, 2026, 10:10am UTC](https://forum.frame.io/t/v4-api-please-contact-the-application-developer-to-gain-access-to-project-on-my-own-oauth-web-app-credential/3398/3 "2026-07-09T10:10:14Z")

</div>

Thank you for helping! It worked 🤩