# V4 API broken! media\_links suddenly not working anymore with V4

**URL:** <https://forum.frame.io/t/v4-api-broken-media-links-suddenly-not-working-anymore-with-v4/2815>\
**Category:** Uncategorized\
**Created:** [September 8, 2025, 9:47am UTC](https://forum.frame.io/t/v4-api-broken-media-links-suddenly-not-working-anymore-with-v4/2815 "2025-09-08T09:47:01Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![jezekjancom](https://yyz1.discourse-cdn.com/flex035/user_avatar/forum.frame.io/jezekjancom/32/247_2.png) [@jezekjancom](https://forum.frame.io/u/jezekjancom)\
**Post date:** [September 8, 2025, 9:47am UTC](https://forum.frame.io/t/v4-api-broken-media-links-suddenly-not-working-anymore-with-v4/2815/1 "2025-09-08T09:47:01Z")

</div>

Today I noticed that my app is not working anymore. The v4 “alpha” version was deleted, and the “current” API docs are not reflecting the current behaviour.

So I switched to V4 “current”… which I assume to be the “official” version. There is the “media\_links” feature explicitly shown, but I can not retrieve it.

This suggests that the “current” docs are wrong or outdated, or the API is broken or not migrated correctly.

 ![Bildschirmfoto 2025-09-08 um 12.03.41](https://canada1.discourse-cdn.com/flex035/uploads/frame1/original/1X/4f4480ead02f90f25f77c58d870ffbb22209842a.png)

Please confirm this! There is no official documentation or message that these `media_links` are available anymore.. How to solve this? Even your OpenAPI specs are explicitly shows the media\_links as an option: [https://api.frame.io/v4/docs/4.0/openapi.json](https://api.frame.io/v4/docs/4.0/openapi.json)

```auto
 “errors”: [{"title": "Invalid value","source":{"pointer": "/include"},"detail": "Unexpected field: media_links"}]}

```

> **[Frame.io API](https://developer.adobe.com/frameio/api/current/#tag/Folders/operation/folders.index)**
>
> Frame.io customers can use our new V4-compatible REST API and webhooks to power custom workflows and automations.

Any ideas? how can I retrieve the download\_urls as described in the Current API docs??

```auto
“media_links”: {“high_quality”: {

```

- 
  - 

```auto
“download_url”: “https://assets.frame.io/upload/UUID/original.png?response-content-disposition=attachment%3B+filename%3D%22foo.png&Expires=1729857600&Signature=UUID/&Key-Pair-Id=KKI497NESTHMN”},“original”: {

```

  - 

```auto
“download_url”: “https://assets.frame.io/uploads/UUID//original.png?response-content-disposition=attachment%3B+filename%3D%22foo.png&Expires=1729857600&Signature=UUID/&Key-Pair-Id=KKI497NESTHMN”,

```

  - 

```auto
“inline_url”: “https://assets.frame.io/uploads/UUID//original.png?response-content-disposition=inline%3B+filename%3D%22foo.png&Expires=1729857600&Signature=UUID/&1Key-Pair-Id=KKI497NESTHMN”

```

```auto
},“thumbnail”: {

```

  - 

```auto
“download_url”: “https://assets.frame.io/uploadsUUID//original.png?response-content-disposition=attachment%3B+filename%3D%22foo.png&Expires=1729857600&Signature=UUID/&Key-Pair-Id=KKI497NESTHMN”,

```

  - 

```auto
“url”: “https://picture2.frame.io/image/s3://frameio-assets-development/image/UUID//image_full.png?alg=HS256&sig=UUID/&exp=1729857600”}},

```

---

<div class="post-metadata">

**Author:** ![CharlieAnderson](https://yyz1.discourse-cdn.com/flex035/user_avatar/forum.frame.io/charlieanderson/32/491_2.png) [@CharlieAnderson](https://forum.frame.io/u/CharlieAnderson)\
**Post date:** [September 9, 2025, 10:26pm UTC](https://forum.frame.io/t/v4-api-broken-media-links-suddenly-not-working-anymore-with-v4/2815/2 "2025-09-09T22:26:10Z")

</div>

Hi @jezekjancom when experimental APIs are moved to the stable version, they will continue to work for 1 month with the `api-version:experimental` header request, which is to give enough time to remove that header and to make any necessary changes. The `api-version:alpha` was removed some months ago, I’m unsure of the timing there.

If you want to show the `media_links` via the list files endpoint, you would do so via the `include=media_links.original` param.

For example:

GET {{BASE\_URL}}/v4/accounts/:account\_id/files/:file\_id?include=media\_links.original

Gives you the following response:

 ![Screenshot 2025-09-09 at 6.25.22 PM](https://canada1.discourse-cdn.com/flex035/uploads/frame1/original/1X/974b7f16613f87043efc008b5d80a6c61a6a2527.jpeg)

Hope this helps! IF you’re still stuck feel free to follow up and we’ll be more than happy to help! Just FYI our whole team is at IBC for the next 7-8 days so responses may be slow.