# 401 Error even when I am the owner of the content **URL:** \ **Category:** Help\ **Tags:** python, api, review-links\ **Created:** [May 28, 2025, 10:50am UTC](https://forum.frame.io/t/401-error-even-when-i-am-the-owner-of-the-content/2513 "2025-05-28T10:50:47Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![sochbymm](https://avatars.discourse-cdn.com/v4/letter/s/7feea3/32.png) [@sochbymm](https://forum.frame.io/u/sochbymm)\ **Post date:** [May 28, 2025, 10:50am UTC](https://forum.frame.io/t/401-error-even-when-i-am-the-owner-of-the-content/2513/1 "2025-05-28T10:50:47Z")
Despite being the **account owner** (as confirmed in the web interface, under Users), I am consistently receiving `401 Not Authorized` errors when using the API—particularly when accessing endpoints like `/v2/accounts`, `/v2/accounts/{account_id}/users`, and others. I am certain I am using the correct developer token, generated from the owner account and with the proper account selected in the UI. I have also tried using the OAuth method, still get the same response. **What I Have Tried / Troubleshooting Steps:** - Confirmed I am logged in as the account owner and have selected “Soch’s Account” at the bottom left of the UI before generating the developer token. - Generated multiple new developer tokens to rule out expiry or token context errors. - Successfully called `/v2/me` and confirmed that the token matches the owner account and user IDs. - Attempted to call `/v2/accounts`, `/v2/accounts/{account_id}/projects`, and `/v2/accounts/{account_id}/users` with valid tokens and correct IDs. - All attempts to access account-level endpoints (such as `/users`) result in a 401 error, even though I am the listed Owner in the web UI. - I have also ensured there are no network or DNS issues—other API endpoints and services work as expected. **Example API response:** ```auto RAW RESPONSE: 401 {'code': 401, 'message': 'Not Authorized', 'errors': [{'code': 401, 'status': 401, 'title': 'Not Authorized', 'detail': 'You are not allowed to access that resource'}]} ``` **Request:** - Please help me resolve this issue, as I need to use the API for automation and integrations as the account owner. - If there is an org/account configuration, role, or permission setting I am missing, kindly advise exactly what to change or how to re-enable full API access for the owner. - If this is a bug or known limitation with certain plans, please escalate internally and let me know the next steps. ---
**Author:** ![CharlieAnderson](https://yyz1.discourse-cdn.com/flex035/user_avatar/forum.frame.io/charlieanderson/32/491_2.png) [@CharlieAnderson](https://forum.frame.io/u/CharlieAnderson)\ **Post date:** [May 28, 2025, 1:21pm UTC](https://forum.frame.io/t/401-error-even-when-i-am-the-owner-of-the-content/2513/2 "2025-05-28T13:21:18Z")
@sochbymm can you confirm whether you are on a V3 (legacy) account or V4? If your account says “Legacy” like in my screenshots here, you are on V3. If it does not say Legacy, then you are on a V4 account and /v2/ routes will not work and you will need to use our V4 API as outlined in our [announcement](https://forum.frame.io/t/introducing-the-frame-io-v4-api-early-access-program/2407) last month. ![Screenshot 2025-05-28 at 9.18.18 AM](https://canada1.discourse-cdn.com/flex035/uploads/frame1/original/1X/0b71e7c0af205bacd4176dae7a07aa6166f73af7.png) ![Screenshot 2025-05-28 at 9.18.23 AM](https://canada1.discourse-cdn.com/flex035/uploads/frame1/original/1X/b7973b6a78598042efb5c8441ddf18dace67b74f.png) ![Screenshot 2025-05-28 at 9.18.48 AM](https://canada1.discourse-cdn.com/flex035/uploads/frame1/original/1X/64e602f38a953d3887a21a8377d6a0615fb7ce64.png) ![Screenshot 2025-05-28 at 9.19.08 AM](https://canada1.discourse-cdn.com/flex035/uploads/frame1/original/1X/d27388b76bd977145b85f9fec45c36837df802dd.png) ---
**Author:** ![sochbymm](https://avatars.discourse-cdn.com/v4/letter/s/7feea3/32.png) [@sochbymm](https://forum.frame.io/u/sochbymm)\ **Post date:** [May 29, 2025, 9:58am UTC](https://forum.frame.io/t/401-error-even-when-i-am-the-owner-of-the-content/2513/3 "2025-05-29T09:58:05Z")
Thanks for the clarification Charlie. Will confirm to you if the v4 API works for me or not. Cheers 🙂 ---
**Author:** ![CharlieAnderson](https://yyz1.discourse-cdn.com/flex035/user_avatar/forum.frame.io/charlieanderson/32/491_2.png) [@CharlieAnderson](https://forum.frame.io/u/CharlieAnderson)\ **Post date:** [May 29, 2025, 3:21pm UTC](https://forum.frame.io/t/401-error-even-when-i-am-the-owner-of-the-content/2513/4 "2025-05-29T15:21:28Z")
In the event you recieve 401 errors with the V4 API, that will be likely due to your [Frame.io](http://Frame.io) account not being linked to an Adobe ID, in which you will need to reach out to our support team for help (if they are unhelpful, just lmk and I can help as well). We are working on improving that error response to give more details about this very thing.