# Latest

**URL:** https://forum.frame.io/latest.md?page=2

[Latest](https://forum.frame.io/latest.md) · [Categories](https://forum.frame.io/categories.md) · [Tags](https://forum.frame.io/tags.md)

**Page:** 3

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## [Request: add account to ALM migration priority list — V4 API blocked](https://forum.frame.io/t/request-add-account-to-alm-migration-priority-list-v4-api-blocked/3372)

<div class="topic-metadata">

**Author:** [@itsBenCook](https://forum.frame.io/u/itsBenCook)\
**Replies:** 1\
**Last updated:** [June 24, 2026, 11:14pm UTC](https://forum.frame.io/t/request-add-account-to-alm-migration-priority-list-v4-api-blocked/3372 "2026-06-24T23:14:50Z")

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Hi @Charlie Anderson. Following the existing ALM migration threads. We’re building a V4 API integration (writing review status back to assets from ClickUp) and we’re fully blocked on the Account Level Metadata migration. …

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## [V4 API returns 401 "Invalid or missing authorization token" on every endpoint (Adobe-linked account, valid IMS token)](https://forum.frame.io/t/v4-api-returns-401-invalid-or-missing-authorization-token-on-every-endpoint-adobe-linked-account-valid-ims-token/3327)

<div class="topic-metadata">

**Author:** [@brad](https://forum.frame.io/u/brad)\
**Replies:** 3\
**Last updated:** [June 23, 2026, 8:06pm UTC](https://forum.frame.io/t/v4-api-returns-401-invalid-or-missing-authorization-token-on-every-endpoint-adobe-linked-account-valid-ims-token/3327 "2026-06-23T20:06:40Z")

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Setup I have an OAuth integration built on the Adobe Developer Console using a User Authentication (Web App) credential. The token flow works end to end: the refresh-token grant against Adobe IMS returns 200, and the re…

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## [V4 API: media\_links completely missing from file response despite api-version: experimental header](https://forum.frame.io/t/v4-api-media-links-completely-missing-from-file-response-despite-api-version-experimental-header/3371)

<div class="topic-metadata">

**Author:** [@Luis](https://forum.frame.io/u/Luis)\
**Replies:** 2\
**Last updated:** [June 19, 2026, 7:30pm UTC](https://forum.frame.io/t/v4-api-media-links-completely-missing-from-file-response-despite-api-version-experimental-header/3371 "2026-06-19T19:30:19Z")

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Hi — related to but distinct from this existing thread. That thread reports media\_links URLs returning null. In our case media\_links is completely absent from the response — not null, not empty, just missing entirely. R…

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## [Forced V4 upgrade removes share link API automation — no write access to commenting, layout, theme](https://forum.frame.io/t/forced-v4-upgrade-removes-share-link-api-automation-no-write-access-to-commenting-layout-theme/3301)

<div class="topic-metadata">

**Author:** [@people9300](https://forum.frame.io/u/people9300)\
**Replies:** 4\
**Last updated:** [June 19, 2026, 4:57pm UTC](https://forum.frame.io/t/forced-v4-upgrade-removes-share-link-api-automation-no-write-access-to-commenting-layout-theme/3301 "2026-06-19T16:57:55Z")

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I was planning on migrating from V2 to V4 ahead of the June 1 deadline and discovered the V4 share API is significantly less capable than V2. What I had in V2: Automated creation of review links and presentation links w…

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## [Video Review - Floating Control Popup](https://forum.frame.io/t/video-review-floating-control-popup/3370)

<div class="topic-metadata">

**Author:** [@people9300](https://forum.frame.io/u/people9300)\
**Replies:** 0\
**Last updated:** [June 19, 2026, 2:58am UTC](https://forum.frame.io/t/video-review-floating-control-popup/3370 "2026-06-19T02:58:02Z")

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This is currently an issue with my workflow. For me, I need to be able to put the cursor on the video without the popup blocking what Im trying to show others. Also i usually want to see the entire video clean the mome…

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## [Zapier not getting webhook event](https://forum.frame.io/t/zapier-not-getting-webhook-event/3356)

<div class="topic-metadata">

**Author:** [@jeffkaufman](https://forum.frame.io/u/jeffkaufman)\
**Replies:** 6\
**Last updated:** [June 18, 2026, 6:48pm UTC](https://forum.frame.io/t/zapier-not-getting-webhook-event/3356 "2026-06-18T18:48:57Z")

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i have hooked up my zapier account to frame.io exactly as described in Build Workflows with Zapier | Frame.io V4 Knowledge Center but when i changed the status on a video the “Updated Asset Label” event wasn’t triggered …

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## [V4 API Migration: Questions + Discussion](https://forum.frame.io/t/v4-api-migration-questions-discussion/3368)

<div class="topic-metadata">

**Author:** [@rosiec](https://forum.frame.io/u/rosiec)\
**Replies:** 0\
**Last updated:** [June 18, 2026, 2:10pm UTC](https://forum.frame.io/t/v4-api-migration-questions-discussion/3368 "2026-06-18T14:10:24Z")

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The Frame.io legacy API is being deprecated and will no longer be supported after December 1, 2026. After that date, V2 API endpoints will be removed. Many developers have already moved over to V4, but for those who have…

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## [New Frame.io API does not provide a way to retrieve assets associated with a shared link](https://forum.frame.io/t/new-frame-io-api-does-not-provide-a-way-to-retrieve-assets-associated-with-a-shared-link/3250)

<div class="topic-metadata">

**Author:** [@maria](https://forum.frame.io/u/maria)\
**Replies:** 5\
**Last updated:** [June 17, 2026, 2:45pm UTC](https://forum.frame.io/t/new-frame-io-api-does-not-provide-a-way-to-retrieve-assets-associated-with-a-shared-link/3250 "2026-06-17T14:45:18Z")

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Hi everyone, Short summary: It seems the new Frame.io API does not provide a way to retrieve assets associated with a shared link. We’ve run into a blocker while integrating with the new Frame.io API. From what we can …

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## [API Endpoint not working anymore: \[404\] Resource not found. - Asset with ID UUID not found](https://forum.frame.io/t/api-endpoint-not-working-anymore-404-resource-not-found-asset-with-id-uuid-not-found/3355)

<div class="topic-metadata">

**Author:** [@Jan](https://forum.frame.io/u/Jan)\
**Replies:** 2\
**Last updated:** [June 17, 2026, 6:28am UTC](https://forum.frame.io/t/api-endpoint-not-working-anymore-404-resource-not-found-asset-with-id-uuid-not-found/3355 "2026-06-17T06:28:34Z")

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Today I wanted to use my make.com Workflow for adding comments on a video asset. But I get this error: \[404\] Resource not found. - Asset with ID UUID not found. Three weeks ago it was working like a charm. The Asset ID (…

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## [Setting default sort order on share](https://forum.frame.io/t/setting-default-sort-order-on-share/3357)

<div class="topic-metadata">

**Author:** [@hc-evan](https://forum.frame.io/u/hc-evan)\
**Replies:** 0\
**Last updated:** [June 16, 2026, 8:08pm UTC](https://forum.frame.io/t/setting-default-sort-order-on-share/3357 "2026-06-16T20:08:00Z")

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Is there a way to set the “Sort by” setting on a share? If not, consider this a feature request!

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## [Frame account is not recognized](https://forum.frame.io/t/frame-account-is-not-recognized/2780)

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**Author:** [@heyitsbumblebea](https://forum.frame.io/u/heyitsbumblebea)\
**Replies:** 17\
**Last updated:** [June 16, 2026, 7:29am UTC](https://forum.frame.io/t/frame-account-is-not-recognized/2780 "2026-06-16T07:29:57Z")

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hi! I am trying to create an automation with my frame but the account/team won’t appear it will only show the internal team account but not the main account where all my videos are.

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## [V4 API returns empty workspaces array - account owner, free tier](https://forum.frame.io/t/v4-api-returns-empty-workspaces-array-account-owner-free-tier/3348)

<div class="topic-metadata">

**Author:** [@Dan](https://forum.frame.io/u/Dan)\
**Replies:** 4\
**Last updated:** [June 9, 2026, 7:15pm UTC](https://forum.frame.io/t/v4-api-returns-empty-workspaces-array-account-owner-free-tier/3348 "2026-06-09T19:15:30Z")

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Hi, I’m hitting the same issue as several other threads - GET /v4/accounts/{account\_id}/workspaces returns an empty array even though I’m the account owner and can see my workspace, project, folders and assets normally…

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## [V2 API returns empty teams and 404 on projects despite valid token — account owner](https://forum.frame.io/t/v2-api-returns-empty-teams-and-404-on-projects-despite-valid-token-account-owner/3330)

<div class="topic-metadata">

**Author:** [@JacobMarq224](https://forum.frame.io/u/JacobMarq224)\
**Replies:** 1\
**Last updated:** [June 6, 2026, 12:17am UTC](https://forum.frame.io/t/v2-api-returns-empty-teams-and-404-on-projects-despite-valid-token-account-owner/3330 "2026-06-06T00:17:53Z")

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Hi, I’m posting to add to this existing thread which has gone unresolved: https://forum.frame.io/t/api-endpoints-return-empty-results-or-404/2400 We are experiencing the exact same issue. We have a valid developer toke…

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## [Add filesize to v4 /folders endpoint](https://forum.frame.io/t/add-filesize-to-v4-folders-endpoint/3322)

<div class="topic-metadata">

**Author:** [@jannikr](https://forum.frame.io/u/jannikr)\
**Replies:** 1\
**Last updated:** [June 5, 2026, 11:34pm UTC](https://forum.frame.io/t/add-filesize-to-v4-folders-endpoint/3322 "2026-06-05T23:34:58Z")

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Hi there, in V2 we used the /v2/assets/:asset\_id and /v2/assets/:asset\_id/children endpoints to fetch folder size information. These endpoints used to include a “filesize” field which showed the total size of all assets…

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## [OAuth login works, but some users get "cannot find an account"](https://forum.frame.io/t/oauth-login-works-but-some-users-get-cannot-find-an-account/3325)

<div class="topic-metadata">

**Author:** [@rodrigo](https://forum.frame.io/u/rodrigo)\
**Replies:** 1\
**Last updated:** [June 5, 2026, 9:54pm UTC](https://forum.frame.io/t/oauth-login-works-but-some-users-get-cannot-find-an-account/3325 "2026-06-05T21:54:48Z")

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Hey, We’re running into an issue with Frame.io OAuth. If a user already has a Frame.io session in their browser, everything works fine. But if they aren’t already logged in, they’ll go through the Adobe login flow suc…

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## [Linking existing self-serve Frame.io Team account to Adobe organization for V4 API access — entitlement missing in Adobe Admin Console](https://forum.frame.io/t/linking-existing-self-serve-frame-io-team-account-to-adobe-organization-for-v4-api-access-entitlement-missing-in-adobe-admin-console/3304)

<div class="topic-metadata">

**Author:** [@Umanity](https://forum.frame.io/u/Umanity)\
**Replies:** 1\
**Last updated:** [May 28, 2026, 4:46pm UTC](https://forum.frame.io/t/linking-existing-self-serve-frame-io-team-account-to-adobe-organization-for-v4-api-access-entitlement-missing-in-adobe-admin-console/3304 "2026-05-28T16:46:42Z")

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Hi Frame.io team and community, Looking for guidance on connecting an existing self-serve Frame.io Team plan account to my company’s Adobe organization so V4 API calls can authorize successfully. Frame.io support direct…

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## [Server-to-Server API authentication not available — how to automate project creation?](https://forum.frame.io/t/server-to-server-api-authentication-not-available-how-to-automate-project-creation/3306)

<div class="topic-metadata">

**Author:** [@SmendozaFK](https://forum.frame.io/u/SmendozaFK)\
**Replies:** 1\
**Last updated:** [May 21, 2026, 11:19am UTC](https://forum.frame.io/t/server-to-server-api-authentication-not-available-how-to-automate-project-creation/3306 "2026-05-21T11:19:37Z")

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Hi everyone, We’re trying to automate project creation in Frame.io from our internal tooling (a Node.js server running on Railway). The goal is: when we create a new project in our system, it automatically creates the c…

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## [New Frame.io Developer Site + V4 API Updates](https://forum.frame.io/t/new-frame-io-developer-site-v4-api-updates/3010)

<div class="topic-metadata">

**Author:** [@rosiec](https://forum.frame.io/u/rosiec)\
**Replies:** 7\
**Last updated:** [May 8, 2026, 2:35pm UTC](https://forum.frame.io/t/new-frame-io-developer-site-v4-api-updates/3010 "2026-05-08T14:35:08Z")

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Hey everyone, Rosie here :waving\_hand: I’m the new Developer Relations Engineer on the Frame.io Partnerships team. You’ll be seeing me around here more, so if you have questions, run into a problem, or want to talk abou…

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## [How can I see who approved or changed status of a file?](https://forum.frame.io/t/how-can-i-see-who-approved-or-changed-status-of-a-file/3257)

<div class="topic-metadata">

**Author:** [@leafy.link](https://forum.frame.io/u/leafy.link)\
**Replies:** 2\
**Last updated:** [May 7, 2026, 2:07pm UTC](https://forum.frame.io/t/how-can-i-see-who-approved-or-changed-status-of-a-file/3257 "2026-05-07T14:07:22Z")

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I am trying to see who approved of a video, and i can not, and it is bugging me. I want to create an automation that lists who did it am i am having a hard time

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## [V4 API: media\_links.\*.url returns null on all files](https://forum.frame.io/t/v4-api-media-links-url-returns-null-on-all-files/3285)

<div class="topic-metadata">

**Author:** [@b0risblade](https://forum.frame.io/u/b0risblade)\
**Replies:** 1\
**Last updated:** [May 5, 2026, 4:21pm UTC](https://forum.frame.io/t/v4-api-media-links-url-returns-null-on-all-files/3285 "2026-05-05T16:21:28Z")

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Hi everyone, Since ~17:00 CEST on May 2, 2026, GET /v4/accounts/{account\_id}/files/{file\_id}?include=media\_links.\* returns HTTP 200 with every media\_links.\*.url = null on every file in my account. "media\_links": { "h…

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## [How do I create a frame.io API token](https://forum.frame.io/t/how-do-i-create-a-frame-io-api-token/3279)

<div class="topic-metadata">

**Author:** [@Jeffrey](https://forum.frame.io/u/Jeffrey)\
**Replies:** 1\
**Last updated:** [April 29, 2026, 2:41pm UTC](https://forum.frame.io/t/how-do-i-create-a-frame-io-api-token/3279 "2026-04-29T14:41:30Z")

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For some reason I can’t seem to find where to generate API token for frame. Can someone help me out?

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## [api will work only for Enterprise plan users ?](https://forum.frame.io/t/api-will-work-only-for-enterprise-plan-users/2889)

<div class="topic-metadata">

**Author:** [@janakiraman](https://forum.frame.io/u/janakiraman)\
**Replies:** 6\
**Last updated:** [April 28, 2026, 6:38pm UTC](https://forum.frame.io/t/api-will-work-only-for-enterprise-plan-users/2889 "2026-04-28T18:38:36Z")

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api will work only for Enterprise plan users ?

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## [Is it normal to have different account between /v4/accounts and /v4/me?](https://forum.frame.io/t/is-it-normal-to-have-different-account-between-v4-accounts-and-v4-me/3275)

<div class="topic-metadata">

**Author:** [@kangkyu](https://forum.frame.io/u/kangkyu)\
**Replies:** 9\
**Last updated:** [April 28, 2026, 2:00am UTC](https://forum.frame.io/t/is-it-normal-to-have-different-account-between-v4-accounts-and-v4-me/3275 "2026-04-28T02:00:28Z")

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Same token (from personal account login) gets different account between /v4/accounts and /v4/me (the account id from /v4/me doesn’t exist in the result of /v4/accounts) /v4/me response has my personal account /v4/accou…

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## [API Configuration Failed Error](https://forum.frame.io/t/api-configuration-failed-error/3269)

<div class="topic-metadata">

**Author:** [@joeleveson](https://forum.frame.io/u/joeleveson)\
**Replies:** 4\
**Last updated:** [April 28, 2026, 1:59am UTC](https://forum.frame.io/t/api-configuration-failed-error/3269 "2026-04-28T01:59:18Z")

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Hello, We’ve set up a server in my company to do a OAuth Single-Page App. The server is reachable and is accepted at the Configure OAuth Single-Page App credential page. However at the page to Configure API when saved i…

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## [V4 API - Enterprise vs. Team account](https://forum.frame.io/t/v4-api-enterprise-vs-team-account/3271)

<div class="topic-metadata">

**Author:** [@CM1776](https://forum.frame.io/u/CM1776)\
**Replies:** 2\
**Last updated:** [April 23, 2026, 11:50am UTC](https://forum.frame.io/t/v4-api-enterprise-vs-team-account/3271 "2026-04-23T11:50:13Z")

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Hi, I am reaching out to clarify some conflicting information our team has been receiving in regards to the Frame io Enterprise API capabilities. Is there additional API functionality available in Enterprise accounts a…

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## [NEW Chunked File Uploads in the Frame.io Python SDK](https://forum.frame.io/t/new-chunked-file-uploads-in-the-frame-io-python-sdk/3270)

<div class="topic-metadata">

**Author:** [@CharlieAnderson](https://forum.frame.io/u/CharlieAnderson)\
**Replies:** 0\
**Last updated:** [April 17, 2026, 4:53pm UTC](https://forum.frame.io/t/new-chunked-file-uploads-in-the-frame-io-python-sdk/3270 "2026-04-17T16:53:13Z")

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NEW Chunked File Uploads in the Frame.io Python SDK The Frame.io Python SDK v1.2.1 (frameio) now ships with a built-in uploader that handles chunked multi-part uploads to S3 end to end. No more hand-rolling pre-signed UR…

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## [Is it possible to create Team Only Comments in Frame V4 API?](https://forum.frame.io/t/is-it-possible-to-create-team-only-comments-in-frame-v4-api/3266)

<div class="topic-metadata">

**Author:** [@inaki](https://forum.frame.io/u/inaki)\
**Replies:** 2\
**Last updated:** [April 13, 2026, 3:21pm UTC](https://forum.frame.io/t/is-it-possible-to-create-team-only-comments-in-frame-v4-api/3266 "2026-04-13T15:21:39Z")

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This was possible in the previous API. I tried sending in the json is\_internal: true and private: true but none of them work and I couldnt find any references in the documentation

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## [API access returning 404/Permission Denied on Adobe-migrated account](https://forum.frame.io/t/api-access-returning-404-permission-denied-on-adobe-migrated-account/3265)

<div class="topic-metadata">

**Author:** [@Bunnie](https://forum.frame.io/u/Bunnie)\
**Replies:** 1\
**Last updated:** [April 10, 2026, 12:07am UTC](https://forum.frame.io/t/api-access-returning-404-permission-denied-on-adobe-migrated-account/3265 "2026-04-10T00:07:29Z")

</div>

Was sent here by your support desk ! Hi support, We’re building an internal creative review dashboard that needs to pull video thumbnails via the API. Our account was migrated to Adobe infrastructure (from\_adobe: true …

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## [Do the API endpoints work for all Enterprise accounts, or are there exceptions](https://forum.frame.io/t/do-the-api-endpoints-work-for-all-enterprise-accounts-or-are-there-exceptions/3258)

<div class="topic-metadata">

**Author:** [@NanMelch2](https://forum.frame.io/u/NanMelch2)\
**Replies:** 3\
**Last updated:** [April 9, 2026, 6:27pm UTC](https://forum.frame.io/t/do-the-api-endpoints-work-for-all-enterprise-accounts-or-are-there-exceptions/3258 "2026-04-09T18:27:51Z")

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Hello! I’ve been using the V4 API with my personal team account and it’s lovely. I’ve been trying to convince my team at work to use the API for easier control of things and they’re not convinced. They tell me that the…

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## [V4 API returns 403 Forbidden on all endpoints despite valid Adobe IMS OAuth token](https://forum.frame.io/t/v4-api-returns-403-forbidden-on-all-endpoints-despite-valid-adobe-ims-oauth-token/3263)

<div class="topic-metadata">

**Author:** [@attget](https://forum.frame.io/u/attget)\
**Replies:** 1\
**Last updated:** [April 9, 2026, 5:15pm UTC](https://forum.frame.io/t/v4-api-returns-403-forbidden-on-all-endpoints-despite-valid-adobe-ims-oauth-token/3263 "2026-04-09T17:15:35Z")

</div>

We set up a Frame.io V4 API integration via Adobe Developer Console (OAuth Web App). Adobe IMS authentication works — we get a valid access token. But every V4 endpoint returns 403. Setup: Scopes: openid, profile, ema…

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